Sisense Data Not Displaying for a Specific Dashboard

Sisense Data Not Displaying for a Specific Dashboard

The way our displaying our data we use the same dashboard for multiple customers.  We provide the security on our end where we manage what data will display for which customers in our app.  But if a filter was selected in the Sisense Dashboard builder, not in our app, and then shared those same filters will apply to all locations, and will need to be cleared, and then re-shared with everyone.  

For example, if building in the Discounts Dashboard, in Sisense's builder I were to select the "Five Guys Layton" location and an employee "Michael Scott" at that location and then shared that dashboard with those filters applied ALL of our customers using that Discount Dashboard will have No Data displaying.  It is because that location isn't in their security permissions, and so the data won't display.  

How to Fix
  1. If you were to clear the selection by clicking the clear selection button in the upper right-hand corner of the widget, data will then populate.  
  2. You'll log-in to the Sisense builder, clear that same selection for that widget, and make sure no other location-specific filters are applied and then re-share the dashboard.